STYLE HUB
Contact Us
Real people, one business day response.
Last updated: October 23, 2026
Email us
The fastest way to reach us is email: gentr1062jsi0b@gmail.com. We reply to every message within one business day, Monday to Friday.
| Topic | What to include |
|---|---|
| Order status or tracking | Order number and the email used at checkout |
| Return or exchange | Order number, item, reason, and refund or exchange preference |
| Damaged or wrong item | Order number plus photos of the item, tag and packaging |
| Sizing help | The style you are considering and your usual size or measurements |
| Wholesale / bulk | Company name, styles of interest and quantities |
| Privacy request | The email address used on your order and the right you wish to exercise |
Support hours
Monday to Friday, 9:00 AM – 5:00 PM Eastern Time. Messages received outside these hours, on weekends or on U.S. federal holidays are answered on the next business day.
Order changes and cancellations
Need to change an address or cancel? Email us within 2 hours of ordering with the subject line Change order #XXXX or Cancel order #XXXX. After a parcel has been handed to the carrier, please use the returns process.
Self-service
- My Account — order history, tracking, addresses and password.
- Shipping & Delivery — rates, estimates and carrier information.
- Returns & Refunds — 30-day policy and how to start a return.
- FAQ — the questions we answer most often.
We do not accept orders or payments by email, and we will never ask for your card number by email. All orders are placed and paid for on this website.